About Nadora Nove

Nadora Nove is a modern jewellery brand creating thoughtfully designed pieces in 925 silver and lab-grown diamonds, made for everyday wear.

We believe jewellery should feel effortless, relevant and easy to wear — not something that needs to be saved for special occasions.

Our collections bring together considered design, quality craftsmanship, honest value and the confidence of knowing exactly what you are buying.

“Nove” means nine in Italian and is inspired by the Latin root nov- associated with “new”.

The idea of nine and new is central to our brand story.

Our retail prices intentionally end in 9, and with every product purchased, ₹9 is contributed towards tree planting through our chosen environmental partner.

We believe jewellery should be:

  • Thoughtfully designed
  • Easy to wear
  • Accessible without compromising on quality
  • Transparent in what it offers
  • Made with care
  • Relevant to modern lifestyles

Most importantly, we want you to feel comfortable wearing your jewellery often.

Jewellery made to be worn, not stored.

Nadora Nove is built with a digital-first approach, allowing us to offer our collections directly to customers across India.

For bespoke requirements or specific assistance, our team can also work with you personally.

Nadora Nove is an Indian jewellery brand, with its design and craftsmanship rooted in India and a vision to reach customers globally.

Our Jewellery

Our collections include contemporary, minimal and everyday jewellery designed to move effortlessly through your day.

  • Earrings
  • Rings
  • Bracelets
  • Necklaces
  • Pendants

Our core offering includes 925 silver jewellery, designed to be paired with lab-grown diamonds and other carefully selected stones where applicable.

The exact metal and composition of each piece will always be mentioned on its individual product page.

Yes.

925 silver is a recognised silver standard. BIS lists 925 as one of the recognised silver fineness grades in India.

Where applicable, our silver jewellery is hallmarked in accordance with the relevant requirements.

Hallmarking provides third-party assurance of the declared precious-metal purity/fineness. BIS currently recognises silver hallmarking under the applicable Indian Standard.  

Important: The exact hallmark/certification information applicable to each product should be displayed on its product page.

A hallmark is an official mark indicating the tested purity/fineness of a precious-metal article.

For silver, BIS recognises multiple fineness grades, including 925.  

For hallmarked products, customers should also retain their invoice, as BIS recommends maintaining authentic purchase documentation for hallmarked articles.

Lab-Grown Diamonds

Lab-grown diamonds are diamonds created using advanced technology that replicates the conditions under which diamonds form naturally.

They have the same fundamental chemical composition and crystal structure as mined diamonds.

Yes.

Lab-grown diamonds are real diamonds. They are not imitation stones such as cubic zirconia or glass.

The difference is their origin: a mined diamond forms naturally within the earth, while a lab-grown diamond is created using controlled technological processes.

Not reliably by the naked eye.

Lab-grown and mined diamonds can have the same visual appearance and fundamental physical properties. Specialist gemological equipment and appropriate certification are used to establish origin.

Where certification is applicable to a particular stone, the relevant certification details will be provided with the product.

If a specific diamond is independently certified, the certification details should be clearly mentioned on the product page and/or accompanying documentation.

IGI stands for the International Gemological Institute.

A diamond grading report provides information about characteristics such as the diamond’s cut, colour, clarity, carat weight and other relevant grading information.

Certification gives customers greater transparency about the stone they are purchasing.

At Nadora Nove, we believe customers should be able to make an informed decision rather than simply rely on appearance.

Generally, lab-grown diamonds can offer a lower purchase price than comparable mined diamonds. However, pricing varies depending on factors such as carat weight, cut, colour, clarity, certification and market conditions.

Lab-grown diamonds avoid the need for traditional diamond mining, but their production still requires energy and resources.

We therefore prefer to describe them as a more modern and potentially more conscious alternative, rather than making absolute claims that every lab-grown diamond is automatically “sustainable”.

Where relevant, production practices and energy sources should also be considered.

No.

A lab-grown diamond does not inherently lose its brilliance because it was grown in a laboratory. As with any diamond, appearance over time depends on the stone’s quality, setting and care.

Choosing Your Jewellery

Each product page should include the relevant measurements and/or sizing information.

For rings, we recommend checking our Ring Size Guide before placing an order.

If you are unsure, contact our team and we will help you select the appropriate size.

If you fall between two sizes, please contact our team before ordering.

We can help you determine the most appropriate size based on the design and fit of the particular ring.

Our collections are designed with everyday wear in mind.

However, “everyday wear” does not mean every piece should be worn through every activity. We recommend removing jewellery before showering, swimming, exercising or exposing it to chemicals and beauty products.

Absolutely.

Our philosophy is that jewellery should move naturally through your day — from work and coffee runs to dinners, celebrations and everything in between.

Yes.

While many pieces are designed for everyday wear, our collections also include pieces that can be styled for celebrations, evenings and special occasions.

Jewellery Care

To keep your jewellery looking its best:

  • Store each piece separately.
  • Keep jewellery away from perfumes and cosmetics.
  • Avoid contact with harsh chemicals.
  • Remove jewellery before showering or swimming.
  • Remove jewellery before workouts.
  • Wipe gently with a soft, clean cloth after wearing.
  • Store delicate pieces carefully when not in use.

We recommend removing your jewellery before showering.

Repeated exposure to water, soaps, shampoos and other products can affect the appearance of jewellery over time.

We recommend removing your jewellery before exercising.

Sweat, friction and contact with equipment can affect both the metal and delicate settings.

For delicate pieces, we recommend removing jewellery before sleeping to reduce unnecessary friction, tangling or pressure.

We recommend removing your jewellery before swimming, particularly in chlorinated or salt water.

Silver can naturally oxidise or tarnish when exposed to air, moisture, sweat, cosmetics and certain chemicals.

This does not necessarily mean that the jewellery is damaged.

Regular gentle cleaning and proper storage can help maintain its appearance.

Yes, in many cases.

Use a soft jewellery-cleaning cloth and gentle cleaning methods appropriate for the specific piece.

If you are unsure how to clean your Nadora Nove jewellery, contact us before using any cleaning solution.

Store pieces individually in a dry, protected space.

Avoid keeping multiple pieces together where chains can tangle or harder surfaces can scratch one another.

Orders & Payments

Simply select the piece you would like to purchase, choose the required size or variant where applicable, and proceed to checkout.

Once your order is successfully placed, you will receive an order confirmation.

You will receive an order confirmation through the contact details provided during checkout.

If you do not receive confirmation, please contact our customer support team.

Nadora Nove accepts the payment methods displayed at checkout.

These may include UPI, credit/debit cards, net banking and other available digital payment options.

[Final payment gateway/payment methods to be confirmed before publishing.]

Payments are processed through our authorised payment gateway using its applicable security systems.

Nadora Nove does not ask customers to share sensitive payment information such as passwords, PINs or OTPs over email, WhatsApp or social media.

Please contact us as soon as possible if you need to make a change.

Once an order has entered processing or has been dispatched, changes may no longer be possible.

Cancellation depends on the stage of processing.

If you need to cancel an order, please contact us immediately with your order number.
Cancellation, Returns and Store Credit Policy

Yes.

Many Nadora Nove pieces are designed to make thoughtful gifts for birthdays, milestones, celebrations and personal occasions.

Gift options and packaging availability will be mentioned at checkout.

Shipping & Delivery

We aim to deliver across India.

[Insert final list of serviceable locations and international shipping availability.]

Delivery timelines depend on the product, order processing time and delivery location.

The estimated delivery timeline will be displayed at checkout or communicated after your order is placed.

[Insert confirmed timelines.]

Once your order has been dispatched, you will receive tracking information through the contact details provided with your order.

If your order has exceeded the communicated delivery timeline, please contact our customer support team with your order number.

We will check the shipment status and assist you.

Please do not discard the packaging.

Take clear photographs/videos of the package and jewellery and contact us as soon as possible.

Our team will review the issue and guide you through the next steps.

Please contact us immediately with your order number and photographs of the product received.

We will investigate and assist with the resolution.

Please contact us immediately.

We will coordinate with the delivery partner and investigate the delivery status.

Returns, Exchanges & Refunds

Check our Cancellation, Returns, Refund and Exchange Policy.

Check our Cancellation, Returns, Refund and Exchange Policy

Typically, exclusions may apply to personalised, customised, bespoke or specially made pieces.

The exact exclusions should be clearly stated in the final Nadora Nove Return & Refund Policy.

Check our Cancellation, Returns, Refund and Exchange Policy

Eligible refunds will be processed using the applicable payment method or as otherwise specified in the final refund policy.

We offer free shipping.

Bespoke and customised jewellery may be excluded from standard returns because it is created specifically for an individual customer.

The applicable terms should be confirmed before a bespoke order is placed.

Bespoke Jewellery

Yes.

Our bespoke services allow customers to create jewellery that is personal to them — whether they are developing an idea from scratch, recreating a meaningful piece or designing something for a special occasion.

Depending on the design, customisation may include:

  • Design
  • Stone selection
  • Metal
  • Size
  • Engravings
  • Personal details
  • Occasion-specific requirements

Our team will advise you on what is technically possible for your chosen design.

A typical bespoke journey involves:

1. Consultation
 We understand your idea, requirements and budget.

2. Concept
 Our team develops the design direction.

3. Stone & Material Selection
 We discuss suitable stones and materials.

4. Design Approval
 The proposed design is reviewed and approved.

5. Craftsmanship
 The piece is created with attention to detail.

6. Finishing & Quality Check
 The finished piece is inspected before delivery.

The timeline depends on the complexity of the design, stone availability and production requirements.

Your estimated timeline will be communicated before the order is confirmed.

We can explore recreating or reimagining an existing piece, depending on the design and materials involved.

Please share photographs or details with our team for an initial assessment.

Yes.

Our bespoke service is designed for customers who want something created specifically for them.

[Confirm operational policy before publishing.]

Gifting

Yes.

Our jewellery is designed to make meaningful gifts for birthdays, anniversaries, milestones, celebrations and simply-just-because moments.

Yes, subject to the delivery details provided at checkout.

Yes, we will be introducing these soon. 

Sustainability & Our ₹9 Initiative

The number 9 is part of the Nadora Nove identity.

Our retail prices intentionally end in 9, and for every product purchased, ₹9 is contributed towards tree planting through our chosen partner.

It is a small gesture designed to connect every new purchase with something positive beyond the product itself.

Because Nove means nine in Italian.

The number is part of our identity, so we wanted it to become part of the way we give back as well.

₹9 from every eligible product purchase is contributed towards tree planting through Grow-Trees.com.

We believe sustainability is built through thoughtful choices rather than broad claims.

Our approach includes conscious consideration of materials, product longevity, packaging and our tree-planting initiative.

Where we discuss lab-grown diamonds, we aim to be transparent about both their advantages and their production footprint rather than presenting them as automatically impact-free.

Trust, Quality & Authenticity

Every Nadora Nove product is sold through our official channels and is accompanied by the relevant product information and documentation.

Always purchase through our official website or authorised channels.

The metal specification for each piece will be mentioned on its product page.

Where applicable, hallmarking provides additional third-party assurance of precious-metal purity. BIS describes hallmarking as the official determination and recording of precious-metal fineness.  

Diamond specifications such as carat weight, cut, colour, clarity and certification information will be provided according to the particular product.

For certified stones, the relevant grading documentation should accompany or be linked to the product where applicable.

Documentation will depend on the product.

This may include:

  • Product invoice
  • Metal/purity information
  • Diamond certification where applicable
  • Warranty/authenticity documentation where applicable
  • Care information

[Confirm the exact documentation supplied with each product category.]

Jewellery is personal.

We believe customers should know what they are buying, what it is made of and why it is priced the way it is.

Our approach is built around clarity, quality and honest value rather than unnecessary complexity.

Pricing

Our aim is to make thoughtfully designed jewellery more accessible through considered design, material choices and a direct-to-consumer approach.

Accessibility does not mean compromising on quality.

It is a subtle reference to Nove — nine in Italian.

It also connects directly to our ₹9 tree-planting initiative.

Pricing can vary based on:

  • Metal weight
  • Diamond carat weight
  • Number of stones
  • Design complexity
  • Craftsmanship
  • Manufacturing requirements
  • Certification
  • Customisation

The price paid for your confirmed order will not change after purchase.

Future collection pricing may vary depending on material and production costs.

Warranty & Repairs

[Insert confirmed warranty period and coverage.]

The final warranty should clearly specify what is covered.

Potential areas may include manufacturing defects or workmanship-related issues.

Typical exclusions may include:

  • Accidental damage
  • Normal wear and tear
  • Scratches
  • Tarnishing
  • Damage caused by improper care
  • Loss of jewellery
  • Damage caused by chemicals
  • Damage caused by misuse
  • Unauthorised repairs or alterations

These should only be published once the final Nadora Nove warranty terms are confirmed.

If your jewellery requires repair, please contact us before taking it to another jeweller.

Our team will assess the piece and advise you on the available options.

Resizing availability depends on the design.

Some designs can be resized while others cannot be altered without affecting the structure of the piece.

Please contact us with your order details.

Customer Support

You can contact our team through the details provided on our Contact Us page.

Whether you need help selecting a piece, have a question about an existing order or want to discuss a bespoke design, our team will be happy to assist.

Absolutely.

If you are unsure about a product, size, diamond specification or gifting option, our team can help you make an informed choice. You can contact us via the Contact Us page. (hyperlink page)

Yes.

Tell us who you are gifting, the occasion and your approximate budget, and our team can help you shortlist suitable pieces.

Yes.

If this is your first diamond purchase, we encourage you to reach out.

We can explain the different options in simple terms and help you find a piece that fits your style and budget.