Privacy Policy

At Nadora Nove, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information when you interact with us, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment gateways)
• Purchase history
• Any information shared through customer support enquiries or bespoke requests

We may also collect non-personal data such as browser type, device information, IP address, and browsing behaviour through cookies and analytics tools.
Adapted from standard e-commerce policy structures and Azure Jewel site references.

2. How We Use Your Information

Your information may be used to:

• Process and fulfil your orders
• Provide customer support
• Communicate order updates
• Respond to bespoke/custom design enquiries
• Improve our website, services, and customer experience
• Send promotional updates (only where consent is provided)
• Prevent fraud or misuse of our platform

3. Payment Security

All payments made on our website are processed through secure and trusted third-party payment providers. Nadora Nove does not store your complete card or payment information on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties required to operate our business, such as:

• Payment gateway providers
• Shipping and logistics partners
• Website and analytics service providers
• Legal or regulatory authorities where required by law

5. Cookies & Website Analytics

Our website may use cookies to improve functionality, remember preferences, and understand how visitors use our site. This helps us enhance your browsing experience.
You may disable cookies through your browser settings, though certain website features may be affected.

6. Data Retention

We retain your information only for as long as necessary to:

• Fulfil orders
• Provide after-sales support
• Meet legal, tax, and accounting obligations
• Resolve disputes or enforce our policies

7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate details
• Delete your data (where legally permitted)
• Withdraw marketing consent at any time

To make a request, please contact us using the contact us option.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their policies separately.

9. Changes to This Policy

Nadora Nove reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.

10. Contact Us

For any privacy-related questions or requests, please contact us: